ORDER PROCESSING

All orders are processed within 1–3 business days. Orders may not be shipped or delivered on weekends or holidays.

SHIPPING TIMES

Delivery times may vary depending on location and carrier delays.

Estimated shipping times:

● United States: 3–7 business days

● International: 7–21 business days

TRACKING INFORMATION

Once your order ships, you will receive a confirmation email with tracking information.

INCORRECT ADDRESSES

Please ensure your shipping address is correct before placing your order. IKAL is not responsible for orders shipped to incorrectly entered addresses.

LOST OR STOLEN PACKAGES

IKAL is not responsible for lost or stolen packages confirmed as delivered by the carrier. Please contact the shipping carrier directly for assistance.

SHIPPING DELAYS

Shipping delays caused by carriers, weather, customs, or holidays are outside our control.